Contact us

Email us

The fastest way to reach the team is by email: support@jaiclubofficial.games. We read every message, though we cannot promise an instant reply.

What we can help with

• Reporting a step in a guide that no longer matches the live app.
• Flagging a broken or suspicious link on this site.
• Telling us about a fake channel or scam impersonating the brand.
• General feedback on making a guide clearer.

What we cannot help with

Because we are an independent guide site and not the platform operator, some things sit outside what we can do:

• We cannot access your account, balance, deposits or withdrawals.
• We cannot reset your password or unlock an account.
• We cannot recover lost funds or reverse a transaction.
• We do not provide predictions, tips, or guaranteed results.

For anything tied to your actual account, contact the official platform’s own support through the app.

A note on security

We will never ask for your password, OTP or payment details, and you should never send them to anyone. If someone claiming to be from Jai Club support asks for those, it is a scam. Read more on our Telegram safety guide.